The Erd Group Text Messaging Service Privacy Policy
Introduction
The Erd Group Text Messaging Service respects the privacy of its clients and potential customers.
This privacy notice offers detailed information on the methods by which The Erd Group text messaging service collects and manages your personal data.
Application
This notice pertains to our procedures for acquiring and sharing information related to The Erd Group text messaging service, and it aims to provide you with a summary of our practices concerning the collection and processing of personal data.
Data Collection Process
We gather personal data under the following conditions:
Direct Collection: This occurs when you provide information by responding to our “Contact Us” requests or by replying to our text messages.
Type of Data Collected: Direct Collection involves the collection of the following personal data:
- Opt-out Preferences
- Content of Your Text Message Responses to Us
- Information Collected from Insurance Group Sources
We import personal data from The Erd Group systems and sources, which include:
- First and Last Names
- Phone Numbers
- Email Addresses
Purpose of Data Collection
The personal data we collect is used for the following purposes:
Communication regarding The Erd Group’s operations and services, including:
- Safety Measures to Ensure Your Well-being
- Updates to Keep You Informed of Important Dates or Activities Related to Your Account with The Erd Group
- Promotional Activities to Share Opportunities, Incentives, Discounts, and Offers
Sharing of Data
The SMS opt in or phone numbers for the purpose of SMS are not being shared under any circumstance.
We do not sell or lease your data. However, we may share your personal information under certain conditions, such as with insurance partners or external service providers that support our business activities.
We require our service providers to secure your personal information and prevent them from using or sharing it for any purposes other than providing services on our behalf.
We may also share your personal information when legally required or when it is necessary to protect the safety, property, or rights of our agency.
Options for Data Management
If you wish to stop receiving text messages from a campaign, you can reply with ‘stop’ or ‘stop all’, and you will no longer receive messages.
If you wish to resume receiving messages, reply with ‘start’.
Updating Contact Information
The accuracy of your contact information in the “Contact Us” platform is essential for the delivery of text messages. If you wish to update your contact information, please email kara@theerdgroup.com.
Data Security
The Erd Group acknowledges the significance of maintaining the security of the information it collects and maintains, and we are committed to protecting this information from unauthorized access and damage. The Erd Group strives to implement reasonable security measures, including physical, administrative, and technical safeguards, to protect your personal information.
Contact Information for Concerns
Should you have any questions or concerns regarding the use of your data, please contact The Erd Group at kara@theerdgroup.com or 419-699-0898.
